RAW News - "What do you think of the Youth Service" consultation.
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| "What do you think of the Youth Service" consultation. |
| Fri, Apr 23, 2010 |
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The Youth Service did a consultation about what young people think of the service and the results have just been published. They appear below.
Use the message board to tell us what you think.
Integrated Youth Team Consultation Report February 2010 As part of the Youth Service quality assurance procedure, an annual questionnaire was sent out to all youth projects asking young people for an evaluation of key aspects of the service. Each question asked for comments and a rating as follows: Excellent Good Ok Could be better 48 out of 250 questionnaires were returned with the breakdown as follows: · Jules -36% · Rutland Youth Council – 2% · UCC Enrichment– 20% · Engage – 4% · TPAL – 8% · Uppingham Youth Club – 16% · Virtual Babies – 14% No returns from the Rutland Wanderer, GEMS, Jules Wed, Whissendine, lunchtime drop in, Pearls, and Detached. Environment: · 26 % Excellent · 44% % Good · 22% % Ok · 8% Could be better Comments: - Clean and friendly, good to have small groups - The majority of excellent ratings came from CBEC and UCC venues - Need a better pool table at Jules and open everyday - More computers - Jules is better on different nights, sometimes not so good on Weds
Youth Workers Relationships and Delivery: · 42% Excellent · 36 % Good · 18% Ok · 4% Could be better Comments: - Kind and helpful - Excellent compared to other Youth Workers in other places - Elaine is hilarious! - Depends on the night and which staff are working
Activities And Services Provided:
· 32 % Excellent · 38 % Good` · 24 % Ok · 6% Could be better
What Things Are Great: - Playing pool and computers - Place to be with friends - Learning about babies - When we do other things rather than write - Teamwork - Exploring real life situations - Having a change to get our say - Table tennis - Group activities - Talking about topics such as alcohol - The sofas - Meeting new people - The staff - Poland was ace - All the activities - Toast Club - Learning things that are new to us - The babies - I’m doing really good in English and maths - I love Poland
What Things Aren’t So Good: - When people don’t show up for meetings - Some of the people who attend and ruin things - Writing - Not enough computers - Limited numbers - Too much personal discussions - English is hard - Not enough stuff in Jules
What Would You Change To Make Things Better:
· Make Jules bigger and get more computers · More activities · More drama · New pool table · More group activities and not too personal · More trips to Adrenaline Alley · Competitions with prizes · Keep the people out that ruin things · A pool table at Uppingham · More stuff to do outside · Don’t change anything!
The winner of the £25 voucher was Jemma Smith from TPAL
These results will be displayed at all Youth Service Projects and will be fed into our planning to make sure we have listened to what you have said and make some changes. Thank you for taking the time to do this. Rutland County Council Integrated Youth Team |
